Name der Veranstaltung
Customers Are People Too
Beschreibung
Referring to a customer as a ticket number is off-putting. Referring to a customer as a business opportunity is just plain rude. It's easy to ask for a first name before a support chat begins, and it makes the experience more human for everyone involved.
Terminzeit
Montag, 22. März 2021, 16:30 - 17:00
Lautsprecher
Link zur virtuellen Sitzung