اسم الجلسة
Customers Are People Too
وصف
Referring to a customer as a ticket number is off-putting. Referring to a customer as a business opportunity is just plain rude. It's easy to ask for a first name before a support chat begins, and it makes the experience more human for everyone involved.
التاريخ والوقت
الجمعة ١١ يونيو ٢٠٢١ ٤:٣٠ م - ٥:٠٠ م
مكبرات الصوت
رابط الجلسة الافتراضية